During the Corona period, many foreign tourists have been staying away. Therefore, most of our presence has been focused on the office service. However, there are also times when we work from home. There, we produced some selfie videos for training purposes. This was done to analyze how we present ourselves to the outside world. Also, we took some online lessons about history and tourist attractions and share some ideas to enhance our capabilities. Now, you can see more tourists in the city of Seoul. However, most of them are still Koreans who come to Seoul from other regions of the country during the vacation season. But we are looking forward to when we can take care of foreign guests again.

During my studies, I was an exchange student in Florida for one semester. I participated in the Disney International Program and learned, among other things, about communicating between cultures. This combined with connecting with people was the catalyst for me choosing this type of job. After my studies, I talked to the local Red Angels in Myeong-dong in Seoul and learned a lot about this job. From then on, it was clear to me where I wanted to work in the future.

I get to meet lots of new people every day. The encounters are usually only a few minutes. But during this short time, I can help people. I can pass on my knowledge in Korean or English and make people happy. I always get direct feedback, which motivates me a lot. I am very proud to be able to represent Seoul.

There are many. But one that has stayed in my memory was an encounter with a Thai tourist. About 3 years ago, she asked me if I could help her. She wanted to buy strawberries in Korea and transport them to Thailand. I showed her the places where she could buy the appropriate strawberries and made several phone calls to Incheon Airport in Seoul. There I made the necessary clarifications with the authorities. The Thai tourist was able to "export" her Korean strawberries safely to Thailand. Afterwards she took a selfie with me. Two years later, this woman came back to Korea. On her tour of the city, this tourist happened to meet me again. I didn't recognize her at first. But when she showed me the selfie, we had taken two years ago, the joy around this memory was great.

Absolutely. Even the best app in the world can't replace our charm and friendliness.